Now enrolling · Book a free 15-minute assessment · Call +44 7836 797321
FAQ

Frequently asked questions

Everything parents and learners typically want to know before starting.

How do I book lessons?

Send an enquiry via the Contact page or email info@eduspringlearning.co.uk. I'll respond within one business day to arrange a free 15-minute assessment call.

How are sessions delivered?

Sessions run online via Zoom or in-person in Thamesmead, London. You choose which suits your learner best.

Do you teach online?

Yes — most of my students study online via Zoom, from anywhere in the UK. It works exceptionally well for one-to-one learning.

Can parents monitor progress?

Yes. Every session is followed by a short written note and every month you receive a longer progress report.

How do I pay?

All packages are paid securely via Stripe in GBP. You'll receive an emailed receipt automatically.

What subjects are available?

Mathematics, English, Science, Business Studies, Computer Skills, Study Skills, Exam Revision and Homework Support.

Can adults join?

Yes — I work with adult learners returning to study, sitting professional exams or building foundational skills.

How are lesson plans created?

After a diagnostic assessment I build a written learning plan tailored to your learner's targets, pace and preferred style.

What age groups do you teach?

Primary through to A-Level, plus adult learners. Every plan is age-appropriate.

Can I switch programmes later?

Yes. Programmes are flexible — you can upgrade, downgrade or pause with reasonable notice.

What if my child misses a session?

Missed sessions can be rescheduled within the same billing month with 24 hours notice.

Do you offer group sessions?

EduSpring Learning is one-to-one only, so that every session is fully personalised.

How long is each session?

One hour is the default. Longer sessions can be arranged for exam-preparation programmes.

Do you support SEN learners?

I welcome enquiries from SEN families. Where I can help I will, and where I can't I'll say so honestly.

How quickly will I see progress?

Most learners feel more confident within 3–4 weeks. Measurable improvements typically appear across a term.

Are your fees inclusive of VAT?

As a UK sole trader below the VAT threshold, no VAT is charged on any package.

Can I cancel a subscription programme?

Yes, monthly programmes can be cancelled with 14 days notice before the next billing date.

Is my child's data protected?

Yes — see the Privacy Policy for full details of how I handle personal data under UK GDPR.

Do you have a safeguarding policy?

Yes — please read the Safeguarding Statement for full details.

How do I contact you?

Email info@eduspringlearning.co.uk or call +44 7836 797321. I reply within one business day.